Whitaker Home Inspections

The first time we hired Lee was for a new construction inspection. We asked him to inspect while we were still under construction, then again after construction was completed. Both times he provided clear reports, complete with photos and detailed descriptions of issues and concerns he discovered.

Almost two years later, we hired him again to inspect our tile job as we had significant lippage that our builder was unwilling to fix. I called him and explained to him our situation, and he quickly accepted the job, citing his minimal charge is $200 for coming out. I agreed and we set a time and date for the inspection. He arrived at the agreed time and spent almost 2 hours at our home, inspecting both bathrooms and marking in painters tape all tiles with adjacent tiles exceeding the industry standards for lippage. At the end, he asked for payment in cash or check, so I paid him $200 in cash. Before he left, he said he’d get our report to us “hopefully sooner than later” and that he would need to figure out how to put his findings in a report as his standard report wouldn’t work for this job. I said a letter with details of his findings would suffice, as we wanted something from a professional to give to our builder. That was one month ago and we have not been able to get in touch with him. I’ve texted him 4 times, and called him 3 times with no response. His voicemail is full so we are unable to leave a message. He has essentially taken our money and ran. DO NOT HIRE THIS MAN. I am uncertain if the issue is with lacking the knowledge to complete the report, or if it’s a personal matter, but failing to respond to multiple contacts after being paid in full for a job is unacceptable and unethical.