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I did everything in my power to try to avoid writing this review but unfortunately the owner of this company has left me no other choice. My swamp Cooler quit working in June i had Trent with True Mechanical Services LLC come out to fix it. On June 23rd Trent came out and informed me i would need a new motor and belt to repair my swamp cooler, I approved the 900$ in repairs and trent completed the work that same day. The very first time i used the swamp cooler it made a loud clunk noise and quit working. I immediately reached out to trent and requested he come double check everything. He came back out on June 29th and told me the motor was working fine and that he could not find anything wrong with it. I was at work so i could not confirm nor deny my wife stated he did let the motor run for 25 mins with no issue. I had purchased 2 A/C window units prior to repair so i did not need the swamp cooler, I tried to use the swamp cooler again on July 14, It ran for an hour and then quit working and would not work again until the following morning. I reached back out to trent on the July 15th and requested he just warranty the motor because i was moving out of the property at the end of the month. I waited three days and never got a response I sent the same message again and he finally replied and said he would work me into his schedule i replied back that it was not a problem and that he could take his time. It is now August 8th and i have not heard back from him. This man STOLE 900$ from me and refuses to warranty the work he does. Although he advertises a 1 year warranty.
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True Mechanical Services LLC

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True Mechanical Services LLC
Fort Collins
Colorado
United States
Tel: (970) 581-8503


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Business Information
True Mechanical Services is a small, Family owned and operating HVAC contractor proudly providing the highest level of Mechanical Skill and Service, giving our clients True confidence in their comfort!

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Opening Times
Mon-Sat 7am-5pm, Sun Closed

Payment Methods Accepted
American Express, Android Pay, Cash, Check, Discover, Financing, MasterCard, PayPal, Visa

Additional Websites
reservation
https://go.thryv.com/site/w55cl9a73l5beanf

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I did everything in my power to try to avoid writing this review but unfortunately the owner of this company has left me no other choice. My swamp Cooler quit working in June i had Trent with True Mechanical Services LLC come out to fix it. On June 23rd Trent came out and informed me i would need a new motor and belt to repair my swamp cooler, I approved the 900$ in repairs and trent completed the work that same day. The very first time i used the swamp cooler it made a loud clunk noise and quit working. I immediately reached out to trent and requested he come double check everything. He came back out on June 29th and told me the motor was working fine and that he could not find anything wrong with it. I was at work so i could not confirm nor deny my wife stated he did let the motor run for 25 mins with no issue. I had purchased 2 A/C window units prior to repair so i did not need the swamp cooler, I tried to use the swamp cooler again on July 14, It ran for an hour and then quit working and would not work again until the following morning. I reached back out to trent on the July 15th and requested he just warranty the motor because i was moving out of the property at the end of the month. I waited three days and never got a response I sent the same message again and he finally replied and said he would work me into his schedule i replied back that it was not a problem and that he could take his time. It is now August 8th and i have not heard back from him. This man STOLE 900$ from me and refuses to warranty the work he does. Although he advertises a 1 year warranty.

By on 8th August 2022


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