Chase (the owner) came out to my house to bid refinishing my floor. I explained that I wanted the floor to be dark gray. He said he could do that.
After 4 days of working, the technicians could not achieve the gray color I was promised. The floors came out brown.
Chase was called back out to the house to take a look. He said he was very sorry that it came out brown.
His technicians also agreed that the floor was brown.
Chase did not explain what is possible with my species of wood. He did not show me any samples of finished colors either.
His company took my payment over the phone and produce no paperwork for me to sign. No work order or service agreement.
Upon asking for my money back, he said it was non-refundable.

By Josh LaBonte on 5th October 2021

Editing or updating this listing

Select here if you have forgotten or are unaware of any log-in details for this listing.

Disclaimer

Opinions expressed within reviews are those of the individual author and are not the views or opinions of Lowi Ltd, My Local Services or any of its employees.

If you have an issue with any review comments then please fill in the review issue form and include as much detail as possible.

Incorrect data:
If you want to report incorrect information on this web page, then please contact us and outline the issue. We aim to resolve most problems within one business day.