Business Information
In 1941, Arthur Long purchased the exchanges of Sergeant Bluff, Salix and Sloan, Iowa with the mortgage on farm ground left to him after his father's death, which he renamed Northwest Iowa Telephone. For the next 30 years, telephone operators provided services from call connections to long distance calculations by hand to dispatching firemen to local fires and providing custom calling features such as call forwarding and call alert. Upon graduating college in 1968, Chuck Long followed in the footsteps of his father and began working at the family-owned company. With the end of party lines in the early 1970's, you could no longer listen in on your neighbor's calls. However, private lines meant conducting home and business matters confidentially and a boom in the telecommunications industry.During the 1980's, Northwest Iowa Telephone signed the first Equal-Access Agreement in the United States with MCI. Because of this movement, owner Chuck Long played a key role in the growth of MCI telemarketing call centers as they were established nationwide and generated thousands of jobs. Northwest Iowa Telephone sold the telemarketing centers back to MCI and ventured into new projects in the early 1990's.In 1997, Northwest Iowa Telephone pioneered the design, installation and operation of community-wide networks for the provision of Phone, Cable TV and Internet service packages, often in partnerships with municipalities.

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