Just One Call Inc.

I got connected to this company through Fidelity home warranty. My Air conditioner was out for 5 days and I took off work in order to meet the technician and I let them know when I waited 5 days that I have 2 kids under the age of 5 who are not doing well with the heat. My window to meet the technician was from 12-4 PM. I was in the middle of doing something at my house and made sure to come back to my phone at 12pm exactly to find out that the tech showed up at 11:50 PM and called me and left a voicemail, then waited 2 minutes and left. I called 3 times in 10 minutes to get him to come back and there was no answer. I called in and tried to make a complaint and the operator refused to connect me to management. Refused to give me his last name. First is supposedly David but that could be a lie. When I asked for the last name for my records as I wanted to file a complaint and he said find another company and hung up the phone. This is a very unprofessional company. Do NOT USE.