Goosehead Insurance - Sharla Pavle

I have had the pleasure of working with Sharla for 6 years, both personally as my home and auto insurance agent, and professionally as a referral partner to my real estate clients. Over the years, I’ve come to realize just how much Sharla does—both beyond and above what is expected of her. It is rare to find someone who combines expertise, dedication, and genuine care for her clients like Sharla does.

As a realtor, one of the most helpful things Sharla does for me is running insurance estimates for my buyers before they even make an offer. She ensures they know what their full expenses will be, which is invaluable during the decision-making process. Her follow-up care is second to none—she makes sure all of my clients’ questions are answered and never forgets to check in long after the initial paperwork is done.

What sets Sharla apart is her complete transparency and honesty. If a client finds a better rate elsewhere, she’s not only supportive but genuinely happy for them, while also inviting them to reach out again if they ever want to explore other options down the line. As both a homeowner and realtor, I trust her implicitly because I know she always has my best interests in mind. Whether she’s helping me catch potential issues with my own insurance or reminding my sellers to check their coverage when they move out, Sharla is the ultimate go-to for anything insurance-related.

Her care doesn’t stop with just setting up insurance. I’ve witnessed her go above and beyond time and time again. She stepped in to assist one of my clients who had a pipe burst, offering to be the go-between between the client and the insurance company to make sure the claim was handled efficiently. While this technically wasn’t her responsibility, she handled it with the same level of care and attention as if it were her own claim.

We’ve also become great friends over the years and often work together at open houses. Her work ethic and down-to-earth nature make her not just an agent but a true partner in helping my clients achieve peace of mind, whether it’s through great coverage or proactive advice.

I can’t recommend Sharla highly enough. If you're looking for someone who is not only incredibly skilled but also goes above and beyond for her clients, Sharla is your person. I trust her completely, and I’m proud to have her representing my clients as their insurance broker.