Focus Answering Service

Business Information
Professional Answering Services for more than 30 years, as a local answering service, our concepts have trained an entire industry. Shortly after opening our doors in 1987, the we created a comprehensive instruction manual for office answering services.
Now distributed by SNUG (Startel National Users Group), they are considered the industry standard for office answering services.
Our Pledge:
Every day of the week, every hour of the day, as a local answering service, Focus provides custom solutions to property managers and the contractors who work with them. We are committed to maintaining the highest possible standards of service. Your callers will never receive a busy signal, and our agents remain on the line until every call is completed.




Services:
Phone Answering Service, Order Taking and Processing, Administrative Support Services, Help Desk Answering Service, SMS Answering Service, Temporary Telephone Answering, After-Hour Dispatch Services, Level 1 Customer Support

Brands:
Association of Teleservices International Award of Excellence

Specialties:
Phone Answering Service, Order Taking and Processing, Administrative Support Services, Help Desk Answering Service, SMS Answering Service, Temporary Telephone Answering, After-Hour Dispatch Services, Level 1 Customer Support

Associations:
National Apartment Association Member, Pennsylvania Apartment Association, Property Management Association, Northern Ohio Apartment Association, Maryland Multi-Housing Association, Inc.

Established:
1987