Ferrari's Kitchens & Bath

I used Ferrari's during Covid: I wanted a single company that would manage the products and services to redo my bathroom. Their price was average and their manager very personable. I was hoping for fewer delays in work schedule. That was not the case.Here are the plusses and minuses:
1. Good advice: a definite plus.
2. Products were good but selection was limited: I would have preferred shopping on my own. Moreover, I was not consulted on choice of faucets and as a result got faucets and shower head I did not like at a time when holes were already drilled and the order could not be changed.
3. Delays, delays, delays. This was blamed on poor delivery but in fact the workers came and went whenever they liked. I never knew when they would show up and when they came they sometimes left after an hour or two. The entire process took months. Moreover, the workers were sullen and uncooperative, especially after I found them cooking their lunch in my kitchen without asking.
4. Terrible paint job and caulking. After three years my paint is blistering and peeling. When towel racks etc. had to be moved they refused to fix the holes in the wall.
5. No responsibility: I called Ferrari a number of times to fix the paint work. They never responded and I am paying professionals to repaint after three years.