Business Information
Empathy Claims is an independent insurance adjusting company dedicated to providing superior Service with Empathy to the insurance companies and self-insured entities who utilize our services. We are multi-line property and casualty insurance claims adjusters and appraisers you can count on. We are a convenient one-stop source capable of handling any full or limited assignment anywhere in all 50 states and globally and have the capacity to handle as many claims as you entrust to us. Staffed with highly trained professionals, we transform the insurance adjusting industry through our premium service complete with prompt communication, detailed investigations, and thorough reporting. Send assignments to assignments@empathyclaims.com.

Empathy Claims is an independent insurance adjusting company dedicated to providing superior Service with Empathy to insurance companies and self-insured entities.

Since 1994, the highly experienced professionals at Empathy Claims have partnered with insurance carriers and self-funded entities to provide the industry’s finest independent claims adjusting and appraisal services. We take great pride in the reputation we have earned over the years for our prompt domestic and international claims adjusting work and second to none customer service.

When your insurance company becomes involved in an Appraisal Clause dispute regarding a property loss claim, you can count on our decades of experience to work closely with the adjuster hired by the insured to reach a mutually agreeable settlement. Our team of knowledgeable property adjusters are highly skilled at accurately assessing the amount of damage a property has suffered as a result of a covered loss. We have adjusted claims for every type of building, including residential homes, commercial facilities, warehouses or any other insured structure. The staff at Empathy Claims is committed to serving our insurance carrier and self funded entity clients with the highest quality Appraisal Clause adjusting services in the marketplace.

Often during the claims management process, there is a need for claims adjusters who speak fluent English and Spanish, as many insurance companies have employees or customers that do not speak English on an adequate level to conduct business. When there is a need for a bilingual claims adjuster, you can count on Empathy Claims to assign a highly qualified bi-lingual staff member who can manage the process from start to finish. Our claims professionals have many years of experience in independent adjusting with the Spanish speaking community.

Determining the exact amount of financial loss that a company has suffered during a business interruption can be complicated and an insurance carrier must be extremely diligent during their fact finding process in order to determine an accurate amount of revenue loss. You can count on the highly knowledgeable team at Empathy Claims to adjust your insurance company’s business interruption claims with great skill, promptness and efficiency.

Construction defect claims can be complicated by nature and that is why so many insurance carriers and self-funded entities have turned to Empathy Claims for our high quality, prompt and efficient claims adjusting services. Since 1994, we have had extensive adjusting experience in the field of construction defect claims, not only in the United States, but also internationally.

Forensic accounting is a very specialized field that takes many years of training and experience in order to perform effectively. While forensic accounting is used in many professional endeavors, it has a specific application as it relates to the process of settling insurance claims. Forensic accounting is utilized in the insurance industry for the purpose of documenting and calculating the financial losses of an insured or claimant with an extremely high degree of accuracy. Working together in tandem, Empathy Claims' team of highly experienced independent claims adjusters and expert forensic accountants have helped many of our insurance carrier and self-funded entity clients settle financial claims promptly and with a high degree of accuracy that is equitable to all involved parties. We are proud of the reputation we have earned in the industry for being strong advocates for our clients to ensure that the dollars that are paid for financial loss claims are legitimate and verifiable.

As the cost of repairing vehicles due to an accident or incident continues to rise, it is critical for insurance carriers to accurately document their liability during the claims process. Since 1994, the knowledgeable professionals at Empathy Claims have been working with insurance companies handling their auto damage and value appraisal needs.

Since 1994, the dedicated professionals at Empathy Claims have been providing independent, casualty claims adjusting services for insurance carriers all across the United States, as well as numerous foreign countries, including Canada and Mexico. Whether your customer is insured under a contract or self-funded and using your company as a claims administrator, you can count on our decades of knowledge and experience in the field to provide the highest quality casualty claims adjusting services, as well as a second to none customer service experience.

When catastrophic weather events happen, insurance companies can count on the dedicated professionals at Empathy Claims to be ready and able to respond rapidly with our CAT team. We have many years of experience adjusting claims arising out of catastrophic incidents in the United States, Canada and many other countries. Catastrophic weather events can pose great financial liability for insurance carriers and it’s very important to have a trusted partner out in the field who will be your advocate to fairly and accurately adjust claims of many different kinds and scale.

Empathy Claims has for many years partnered with insurance carriers to provide the best independent, claims adjusting services in the industry. We have an extensive background in the area of diminished value appraisals. This area of adjusting takes many years of industry knowledge and hands on experience to do correctly. Empathy Claims is very pleased to offer outstanding diminished value claims appraisals to the insurance carrier community.

We maintain a vast network of credentialed and qualified experts and forensic engineers in multiple disciplines available to assist our clients at a moment’s notice. Curriculum Vitae and cost estimate available upon request.

We offer nationwide interpreter and translation services in the United States and Canada in the field or on the phone in practically every language, assisting the insurance claims and defense counsel industry. Our interpreter can work directly with our client or assist our own representatives as needed in carrying out assignments such as taking statements, conducting interviews, and attending depositions, trials and mediations.

Empathy Claims is an independent adjusting company that proudly serves the insurance industry. We are well known for our extensive experience and industry knowledge in adjusting claims of all types for insurance companies and self-insured entities all over the U.S. and Canada. We have a great staff of reliable professionals who can provide your insurance operation with a wide range of services. One of the areas in which our services have been in considerable demand is our attendance at mediations, settlement conferences, or trials.

Empathy Claims has many years of experience working in the field of Workers Compensation. We are pleased to offer the best network of dedicated professionals and resources relating to Medical Case Management, Independent Medical Exams, Medical Records Review, Vocational Rehabilitation, Comprehensive Disability Management, Life Care Planning, Light-Duty Programs, and Job Searching. Contact us today to learn more about our medical case management services. Together we can achieve successful outcomes for workers, employers and insurance carriers.

Since 1994, the professionals at Empathy Claims have been providing top quality, independent property claims adjusting services for insurance companies throughout the United States, as well as a variety of other nations, including Canada and Mexico. No matter whether your insured is covered under a traditional contract or utilizing your organization as an administrator on a self-funded basis, you can count on our many years of claims adjusting experience, as well as the best customer service experience in the industry.

Empathy Claims is an independent claims adjusting company that has worked in the field for insurance carriers and self-insured entities for many years. We have an excellent reputation for our outstanding work and dedicated team of experienced professionals. In addition to our quality claims adjusting services, we also provide special investigations and surveillance services for insurance companies. It is an unfortunate thing that while a great majority of insurance customers are honest, ethical people, there exists a small percentage of claimants who are out to defraud the industry. The Empathy Claims special investigations and surveillance teams specialize in helping insurance companies with claims fraud investigation, and the process of stopping it, wherever it may be attempted. You can trust the professionals at Empathy Claims to be your advocates in the field for any of your surveillance claims.

Are you looking for improved response time, prompt reporting and immediate communication from your independent adjuster or appraiser? We provide claims management to our clients with one point of contact, a live Claims Supervisor handling your assignment from inception to close, who is always available by phone or email for new assignments or questions. All phone calls to our office answered personally by a Claims Supervisor, not an intermediary. Emails responded to instantly. We offer a convenient one-stop source for your insurance adjusting, appraisal, investigation, surveillance, and medical case management needs. All reporting flows in a constant and timely manner from the field through our centralized office claims supervisor for seamless timely reporting that will exceed your expectations.

When an accident involving vehicles, injury, cargo or property occurs, it is very important for an insurance company to capture the facts surrounding the case immediately. In addition, it’s critical that documentation is accurate, evidence is protected and information is gathered properly. Since 1994, the dedicated professionals at Empathy Claims have been providing the best transportation claim, rapid response services in the industry. Our team of independent adjusters are highly experienced at investigating accidents right after they happen, to ensure that highly valuable information is not lost to time or gathered inaccurately. By partnering with Empathy Claims, we will help your insurance company control costs and determine liability of all parties involved. We have experienced claims supervisors and a vast national network of highly qualified adjusters and appraisers who can respond promptly anywhere a need arises.

For more than 25 years, insurance companies both in the United States and abroad have relied on the dedicated, independent adjusters and appraisers at Empathy Claims to manage their truck and heavy equipment damage appraisals with the highest level of quality and efficiency. Our nationwide network of highly experienced adjusters and appraisers have completed damage appraisals on every type of commercial truck and piece of heavy equipment. It is not always possible to have a claims representative near every location in which an insurance carrier has customers. That is why so many of our insurance company clients have relied on us to be strong advocates for them when there is a need for truck and heavy equipment damage appraisals in the field.

During the past twenty five years, Empathy Claims has been providing insurance companies with the highest quality workers comp adjusters and investigation services in the industry. Workers comp claims have been increasing at an alarming rate for insurance carriers in recent years and will remain a major financial liability in the foreseeable future. While it is critical for insurance companies to have an advocate in the field who can competently and efficiently manage legitimate work comp adjusting assignments, it is especially crucial when waste, fraud or abuse are suspected. Insurance carriers need to be extremely cautious about not being cheated by unscrupulous claimants.

Opening Times
Mon-Fri 8am-5pm, Sat-Sun Closed

Additional Websites

reservation

https://www.empathyclaims.com/submit-assignment-nationwide/

Email Addresses
assignments@empathyclaims.com

Additional Phone Numbers

Fax

(708) 570-0925

Services:
Insurance Adjuster, Loss Adjuster, Casualty Claims Adjuster, Independent Property Claims Adjuster, Transportation Claims Adjuster, Auto Damage Appraisals, Truck & Heavy Equipment Appraisals, Business Interruption Claims Adjusters, Construction Defect Claims Adjuster, Insurance Claim investigation & Surveillance, Bilingual Claim Adjuster, Diminished Value Auto Appraisals, Medical Case Management, Workers Compensation Claims Adjuster, Insurance Appraisal Clause Adjuster, Insurance Claim Mediation, Insurance Claim Forensic Engineering, Insurance Claim Forensic Accounting, Catastrophe Claims Adjuster, Interpretation Services

Languages:
English, Spanish

Established:
1994

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